Our employment history verification provides a complete picture of your candidate’s employment history, not just a verification of what has been provided on their application.

We always obtain dates of employment, position held, and if provided by the employer, reason for termination and eligibility for rehire. If possible, any performance-related information or factual comments related to performance are also included in our report. The name and title (or department) of the individual verifying the information and the date we received such verification is also provided.

In most cases, Ascertain does not use the contact names and phone numbers provided on the application to verify employment. Research is done to obtain the company phone number, and a call is placed to the appropriate personnel (usually the Human Resources Department) for official verification. In this way, we ensure the verification was obtained through official channels and not from an unauthorized or unreliable source.

Any stated employment that cannot be verified, regardless of the reason, is not immediately returned as "unable to verify". This is a typical procedure for most of the industry; to close out verifications based on a lack of information either provided to/or available to the screener.

For those previous employers which no longer hold records or are in business, Ascertain can contact your applicant directly on your behalf to obtain either an alternative contact for verification, or documentation to support the employment.

Gaps in employment – A gap of employment is not always a red flag, but significant or lengthy unexplained gaps should be identified. We can work directly with your applicant to identify the reason for any employment gaps and document them in our report.

Self-employment – if corporation paperwork has been filed through the appropriate Secretary of State, and if we can successfully verify the company was incorporated in the timeframe as stated by the applicant, and the applicant’s name is shown on the records, we accept this as sufficient for verification. In other cases, we can request appropriate documentation from your candidate.

Military – If your candidate has served in the U.S. Military within the respective verification period, we can contact the applicant directly to request a copy of the DD Form 214, which provides dates of service, rank, position, type of discharge, and other pertinent information relative to their military history.

We feel it is of paramount importance that when speaking with your prospective employee, we represent you, the employer, in a professional, friendly and non-intrusive manner. Our goal is to obtain the required information and ensure the applicant has a pleasant experience working with us.

Our process ensures you receive a complete employment history with no follow up required to fill in any missing pieces.

For further information on Ascertain and how we can help you with your employment screening program, please contact us online.